Susan John, BACP, NCPS

Susan John works with a whole-person focus, attending to both thoughts and bodily experience to help release emotions that no longer serve her clients. She draws on integrative methods so that each person benefits from the approach best suited to their needs at any given time, blending longer-term exploration with practical supports for the here and now.

With an open, honest and compassionate stance, she supports young people and adults through a wide range of concerns including stress, anger, relationship difficulties, depression, anxiety, cultural and identity issues, and more. Her empathic style encourages the exploration of vulnerabilities to foster greater self-awareness and insight, while also identifying strengths clients can use to move forward.

Susan believes that each person is the author of their own story and that building on existing resources enables meaningful change. She is comfortable working both short term to teach coping strategies and in deeper work that explores underlying patterns. She holds BACP and NCPS credentials, reflecting professional training and recognised standing with counselling bodies, and she brings a non-judgmental, collaborative attitude to every therapeutic relationship.

Approaches for online healing and emotional change

Client-Centered Therapy focuses on creating a warm, non-judgmental space where the client leads the conversation and the therapist offers empathy and reflection. This approach helps people clarify their feelings and values and can be useful for self-esteem, life changes, and relationship concerns.

Emotionally-Focused Therapy (EFT) is centered on identifying and reshaping emotional responses within relationships and within the self. It helps people understand attachment needs and patterns, which can support recovery from conflict, trauma-related relational issues, and intimacy struggles.

Mindfulness Therapy uses attention to the present moment to reduce reactivity and increase emotional regulation. Practical mindfulness practices can assist with anxiety, stress, sleep difficulties, and grounding during periods of overwhelm.

Finding the right approach is part of the therapeutic process, and Susan John works collaboratively with clients to identify which methods fit their needs, goals, and preferences. Registered professionals will tailor techniques and pacing so the work feels manageable and relevant.

Online therapy offers flexibility in how sessions happen, with options such as video calls, phone appointments, live chat, or text-based messaging. These formats make it easier to fit therapy into a busy life, maintain continuity during transitions, and access support from different locations while preserving the therapeutic relationship and continuity of care.