Helen Greenaway, BACP

Helen Greenaway is a psychotherapist and coach at Betterhelp with four years of clinical experience and a BACP credential, which indicates membership of the British Association for Counselling and Psychotherapy. She works with people who feel overwhelmed, who struggle with patterns of overthinking, or who are trying to rebuild confidence after a period of self-doubt.

Helen specialises in supporting clients to manage anxiety, improve self-esteem, and move beyond behaviours that no longer serve them. Many of the people she sees are high-functioning on the outside but face internal challenges such as constant worry or fear of making mistakes, imposter syndrome at work, difficulty setting boundaries, night-time overthinking or poor sleep, and emotional overwhelm including Rejection Sensitivity Dysphoria (RSD) related to ADHD.

Her practice offers a calm, supportive space to talk, reflect and process life changes and difficult emotions. Helen recognises the courage it takes to reach out and emphasises that counselling can be helpful whether someone is in crisis or simply seeking greater clarity. She aims to respond within 24 hours and is available for sessions by video call, phone or messenger. Helen welcomes conversations about how to begin therapy and looks forward to hearing from prospective clients.

Therapeutic Approaches and Online Support

Helen uses a blend of client-centered, cognitive behavioural, and solution-focused methods to support people online. Client-Centered Therapy places the client at the heart of the process, offering an empathic, non-judgemental space to explore feelings and build self-understanding - it is especially helpful for issues like low self-esteem, relationship difficulties and life transitions.

Cognitive Behavioral Therapy (CBT) focuses on identifying and changing unhelpful thought patterns and behaviours. It is practical and structured, often useful for anxiety, worry, sleep difficulties and mood concerns. Solution-Focused Therapy concentrates on strengths and small, achievable steps toward the changes a client wants to make, which can be motivating for those seeking clarity and direction.

Finding the right mix of approaches is part of the therapeutic process. Helen works collaboratively with clients to identify which methods best match their needs, goals and preferences, adjusting the plan as therapy progresses.

Online sessions by video call, phone, live chat or text-based messaging provide flexibility for varying schedules and lifestyles. These options enable ongoing access to registered professionals and make it easier to fit therapy into day-to-day life while maintaining consistency of care.