Susan Robb, BACP

Susan Robb, who often goes by Suzie, is a person-centred counsellor who brings warmth and attentive listening to each session. With four years of experience working across schools, charities, and private practice, she tailors support to suit the individual needs and pace of each client. Her work is grounded in person-centred therapy - an approach that prioritises the client’s own perspective and strengths - and she also draws on a range of evidence-based therapeutic techniques to respond to different challenges.

Susan aims to create a welcoming, non-judgemental environment where people can explore their thoughts and emotions and work through difficult moments such as anxiety, depression, relationship and family issues, trauma and abuse, grief, addiction concerns, and the stresses of life change. She places strong emphasis on the therapeutic relationship, viewing trust and mutual understanding as central to effective work together. Susan is registered with the BACP - the British Association for Counselling and Psychotherapy - which reflects recognised professional standards in counselling practice.

She offers flexible ways to meet and is approachable for those who want an initial conversation to learn more or book a session. Susan is committed to supporting clients as they find their own path forward and to adapting her approach to what feels most helpful for each person.

Person-Centred Care and Evidence-Based Techniques Online

Susan primarily works from a person-centred foundation, which focuses on understanding each person’s experience and building a trusting, empathic relationship that supports personal growth and self-directed change. This approach is especially helpful for those navigating grief, relationship difficulties, self-esteem concerns, and the emotional impact of life transitions.

Alongside person-centred work, Susan integrates evidence-based therapeutic techniques tailored to the presenting issue. These practical strategies can help with symptoms of anxiety, depression, trauma-related stress, and coping with addictive behaviours by offering tools to manage emotions, improve coping, and clarify personal goals.

Finding the right approach is part of the therapeutic journey and Susan treats this as a collaborative process. She works with each client to identify which methods feel most useful given their needs, goals, and preferences, adjusting the style and pace of sessions as the work progresses.

Online therapy with Susan is offered via video calls, phone sessions, live chat, or text-based messaging, providing flexibility to fit therapy into busy lives and varied schedules. These options make it easier to access support from home or workplace and to maintain continuity of care when in-person meetings are not possible.