Susan Jenner, BACP

Susan Jenner is a UK-based therapist with 16 years of professional experience who brings a compassionate, strengths-focused perspective to her work. She is a member of the British Association for Counselling and Psychotherapy (BACP), which denotes adherence to professional standards and ongoing development. Susan has worked across settings that include a charity providing affordable counselling, support for university students, and her own private practice, giving her a broad understanding of different client needs and life circumstances.

Susan uses an integrative approach, drawing on client-centred principles, cognitive behavioural techniques, acceptance and commitment therapy (ACT), mindfulness practices, attachment-informed perspectives, and other therapeutic methods to tailor support to each person. She works with people facing a wide range of concerns, including stress and anxiety, trauma and abuse, grief and loss, sleep difficulties, low motivation, self-esteem and confidence issues, depression, addictions, relationship and family challenges, parenting struggles, eating and sleeping problems, anger, career transitions, bipolar disorder, ADHD, compassion fatigue, and coping with life changes.

Believing that each person is the expert on their own story, Susan focuses on empowering clients to build on their existing strengths and make meaningful choices. She frames therapy as a collaborative process that takes courage to begin, and she aims to support and guide people as they take those first steps toward a more fulfilling life.

Therapeutic Approaches for Online Work

Susan combines evidence-informed methods to support people through online therapy. Acceptance and Commitment Therapy (ACT) helps clients clarify their values and develop practical skills for living alongside difficult thoughts and feelings - it is often useful for anxiety, low motivation, and life transitions. Attachment-Based Therapy focuses on how early relationships shape current patterns, helping people explore connection, trust, and relational difficulties that affect intimate and family relationships. Client-Centred Therapy emphasises empathy, respect, and a nonjudgmental stance so clients can discover their own solutions and build self-confidence.

Choosing the right approach is part of the therapeutic journey and Susan works collaboratively with each person to identify what fits best based on their needs, goals, and preferences. She adapts methods over time so therapy stays relevant and useful.

Online sessions by video, phone, live chat, or text-based messaging offer practical flexibility for people with busy lives, mobility limits, or geographical constraints. These options make it easier to attend regularly, try different session formats, and maintain continuity of care while working with registered professionals and therapists who can meet clients where they are.