Robert Marshall, BACP

Robert Marshall is a qualified person-centered counselor who blends a practical, down-to-earth style with a compassionate, empathetic approach. He trained in person-centered methods and has also gained experience using Cognitive Behavioral Therapy and Motivational Interviewing through volunteering with Tayside Council on Alcohol. This combination allows him to listen attentively, reflect feelings, and work collaboratively to help people explore emotions and make meaningful changes.

He works from a nonjudgmental stance, accepting that everyone is fallible and unique, and creates space for honest conversation about difficult topics such as addiction, depression, trauma, and relationship difficulties. Robert places emphasis on emotional exploration and on building a genuine therapeutic connection so clients can speak openly without fear of criticism.

Having navigated his own struggles with addiction and depression, he brings personal insight into recovery and the process of seeking help. He now feels liberated by that journey and uses his experience to support others facing similar challenges. Robert holds BACP, which indicates membership of the British Association for Counselling and Psychotherapy and reflects his commitment to professional standards and continued development.

Approaches that guide online therapy and support

Robert draws primarily on Client-Centered Therapy and Cognitive Behavioral Therapy to guide online work. Client-Centered Therapy emphasizes empathy, active listening, and creating a respectful environment where the client's own perspectives and goals shape the work - it is well suited to issues around self-esteem, relationship challenges, and emotional exploration. Cognitive Behavioral Therapy (CBT) focuses on identifying and shifting unhelpful thought patterns and behaviors, offering practical strategies that can help with anxiety, depression, and coping with change. He also uses Motivational Interviewing when readiness for change and ambivalence are central, helping people clarify values and strengthen motivation for recovery or behavior change.

Finding the right approach is part of the therapy process and Robert works collaboratively with each person to decide what fits best based on their needs, goals, and preferences. He adapts methods as progress unfolds so the work remains relevant and practical.

Online therapy with Robert is available by video call, phone, live chat, or text-based messaging, offering flexibility for different schedules and comfort levels. These options make it easier to access ongoing support from wherever the client is located and allow sessions to be shaped around daily life and commitments.