Paula Bantick-Ward, BACP

Paula Bantick-Ward aims to make professional counselling accessible, affordable and convenient so individuals and couples can find support when life feels difficult. She works with people who feel overwhelmed, isolated or unable to cope, offering a space to explore emotions, make sense of reactions and find practical ways to move forward. Paula listens attentively to clients, helps them name and understand their feelings, and supports them in reclaiming their voice and choices.

As a Person-Centred counsellor, Paula brings a genuine, non-judgemental and empathetic presence to the therapeutic relationship, working in a non-directive way to help clients identify their own path to change. She also integrates techniques from cognitive behavioural therapy and solution-focused brief therapy, and may invite creative activities such as metaphor, journaling or creative writing to deepen insight and self-expression.

Paula offers online and telephone sessions to suit different needs and lifestyles. She is a registered member of the BACP - the British Association for Counselling and Psychotherapy - and works within its ethical framework. All of her work is conducted under clinical supervision and she is fully insured to practise.

Therapeutic approaches and online support

Paula blends client-centred practice with focused, evidence-informed techniques to meet each person's needs. Client-Centred Therapy emphasises a warm, non-judgemental relationship in which the client’s experience leads the way - this approach supports self-exploration, emotional clarity and stronger self-worth. Cognitive Behavioral Therapy (CBT) offers straightforward tools to identify and change unhelpful thoughts and behaviours, often used for anxiety, depression and stress-related concerns. Acceptance and Commitment Therapy (ACT) helps people clarify their values and learn practical ways to live alongside difficult thoughts and feelings, which can be useful for managing ongoing worries and life transitions.

Choosing the right approach is part of therapy itself. Paula will collaborate with clients to explore which methods fit their goals, preferences and circumstances, adapting techniques as progress unfolds. The process is cooperative and tailored rather than one-size-fits-all.

Online therapy provides flexible access to support through video calls, phone sessions, live chat or text-based messaging. These options make it easier to fit counselling into busy lives, to continue work during relocation or travel, and to choose the format that feels most comfortable for each session. Registered professionals can adapt their methods effectively to these formats so clients can benefit from consistent, ongoing care.