Lucy Palmer, BACP

Lucy Palmer is a Scotland-based counsellor who offers a warm, person-centered approach to therapy for adults facing a wide range of life challenges. She works inclusively with LGBTQ+ clients and aims to create a welcoming space where individuals can explore issues such as identity, grief and bereavement, anxiety, depression, relationship difficulties, stress, and more. Lucy believes that every person carries their own form of resilience, and her role is to help clients reconnect with that strength and develop insights that endure beyond the therapy room.

She holds a Higher National Diploma in Counselling, a vocational qualification that reflects formal training in therapeutic skills, and she is associated with BACP - the British Association for Counselling and Psychotherapy, the professional body for counsellors and psychotherapists in the United Kingdom. With experience as a counsellor, listening service volunteer and online peer supporter, Lucy draws on an integrative toolkit to tailor each session to the individual.

Her practice is informed by Humanistic principles with elements of Cognitive Behavioral Therapy, Psychodynamic ideas and Pluralistic thinking, always keeping the therapeutic relationship at the heart of the work. Lucy aims to listen without judgement and to support clients at their own pace. She offers live sessions by video call, telephone and messaging, with live availability on Tuesdays for those whose schedules align with that day.

Client-Centered and CBT Approaches for Online Support

Lucy Palmer primarily uses a client-centered approach, focusing on empathy, respect and collaboration to help people explore their feelings and values. This approach is suitable for issues like identity questions, relationship concerns and navigating life transitions because it places the client's experience and goals at the centre of therapy.

She also draws on elements of Cognitive Behavioral Therapy (CBT) to help clients identify unhelpful thinking and behavior patterns and to develop practical coping strategies for anxiety, low mood and stress. CBT techniques can be useful alongside a person-centered framework when clearer structure or skill-building is helpful.

Finding the right approach is part of the therapeutic journey and Lucy works collaboratively with each person to decide what fits best based on their needs, goals and preferences. She tailors her methods over time so the work remains relevant and effective for the individual.

Online therapy offers flexibility and accessibility by allowing sessions by video call, phone, live chat or text-based messaging. These options make it easier to fit therapy into busy lives, to connect from different locations within the UK, and to choose the communication style that feels most comfortable while working with registered professionals and therapists.