Laura Arstall, BACP

Laura Arstall is a person-centred counsellor based in the United Kingdom who works with individuals, couples and families to explore the issues that matter most to them. With five years of clinical experience, she offers sessions in person and remotely and adapts her approach to match each person's pace and preferences. Laura trained on a level 7 BACP accredited course and is a registered member of the British Association for Counselling and Psychotherapy (BACP), holding professional recognition for her training and practice.

Her work is led by the client, focusing on what the person brings to each session rather than imposing an agenda. When clients prefer a more directive or goal-oriented approach, Laura can incorporate solution-focused techniques to help identify practical steps and short-term goals. She supports a wide range of presenting issues, including stress and anxiety, depression, trauma and abuse, addictions, grief, eating concerns, anger, self-esteem and coping with life changes.

Laura also has experience with relationship and family dynamics, working with blended families, adoption and foster care, attachment concerns and parent-child support. She has worked with people exploring sexuality and gender, including gender dysphoria and kink-affirming matters, and with neurodiverse clients such as those with ADHD and autism. Warm and approachable, Laura encourages clients to build confidence and empowerment and is open to discussing changes if a different therapeutic fit would better serve the client. She accepts international clients and offers flexible remote options to suit varying needs.

Approaches and Online Work with a Client-Centred Focus

Client-Centred Therapy places the client at the heart of the process, offering a supportive, non-directive space where people can explore feelings, build self-understanding and make choices at their own pace. This approach is often helpful for issues such as low self-esteem, stress, relationship concerns and adapting to life changes.

Solution-Focused Therapy is more goal-oriented and practical, concentrating on strengths, short-term goals and steps that move a person toward desired outcomes. It can suit people seeking clearer direction, problem-solving strategies or rapid progress on specific issues.

Finding the right approach is part of the therapeutic journey and is decided collaboratively. Laura will work with each client to identify which methods best match their needs, goals and preferences, and can blend client-centred listening with solution-focused techniques when that suits the situation.

Online therapy offers flexibility and accessibility through video calls, phone sessions, live chat and text-based messaging, allowing clients to fit sessions into busy lives and connect from different locations. Registered professionals can provide consistent, ongoing support remotely, making it easier to maintain momentum around goals while choosing the format that feels most comfortable.