Jen (Jennifer) Luby, BACP

Jen (Jennifer) Luby is a therapist who supports people navigating stress, anxiety, relationship and family challenges, depression, grief, trauma, and other life changes. She works collaboratively with each person to identify what feels out of balance and to find practical, compassionate ways forward. Jen uses a person-centred, relational, and trauma-informed approach that is tailored to individual needs, creating a respectful space where clients can explore their experiences at their own pace.

She has significant experience supporting neurodivergent clients, including people who are autistic or have ADHD, and she is committed to working with individuals from LGBTQ communities and a range of class backgrounds. Jen aims to honour each person’s identity and strengths while helping them reclaim agency, build self-worth, and develop ways of living that feel authentic and affirming.

Her professional training includes counselling at the University of Cumbria, a First-Class Honours degree from the University of Central Lancashire, and a Postgraduate Diploma with Merit from the University of Leeds. She is a registered member of the BACP - the British Association for Counselling and Psychotherapy - and engages in regular supervision and ongoing professional learning to ensure her practice is ethical, attuned, and grounded in best practice.

Person-centred and trauma-informed approaches for online support

Jen uses a person-centred approach that focuses on understanding each client’s perspective and building an empathetic, non-judgemental therapeutic relationship. This approach helps people who are seeking greater self-understanding, coping strategies for stress or anxiety, and support with life transitions.

She also uses trauma-informed practices, which recognise how past harm can affect present feelings and behaviour. This approach emphasises safety, pacing, and collaboration, and can be helpful for people working with trauma, abuse, grief, or emotional overwhelm.

Finding the right approach is part of the therapeutic process. Jen works collaboratively with clients to explore which methods fit their needs, goals, and preferences, adjusting pace and focus as therapy unfolds so the work feels manageable and relevant.

Online sessions - including video calls, phone sessions, live chat, and text-based messaging - offer flexibility for people balancing work, family, or mobility limits. These options make it easier to access regular support from registered professionals, maintain continuity of care, and choose the format that feels most comfortable for the individual.