Heather Prime, BACP

Heather Prime is a person-centred counsellor who combines formal training with hands-on experience to support people through stress, anxiety, relationship difficulties, grief and a wide range of life challenges. She holds a master’s degree in Counselling and Psychotherapy - a postgraduate qualification - and a BSc in Psychology with a counselling psychology focus, and she also completed a certificate in online and telephone counselling to adapt practice for remote work. Heather is a member of the British Association for Counselling and Psychotherapy (BACP) and the British Psychological Society (BPS), reflecting her commitment to professional standards and ongoing development.

With six years of practice and training that began in 2015, Heather has worked across charity settings in Worcestershire and, after relocating to Kent, balanced private practice with a role in a local secondary school where she provided support three days a week. She has experience with a broad range of presenting issues including anxiety, depression, suicidal ideas, eating disorders, bereavement, relationship and family difficulties, self-esteem concerns, money problems, OCD, ADHD, autism spectrum conditions, miscarriages and more.

Heather's approach is rooted in person-centred counselling, meaning she supports clients to access their own resources for growth while offering a non-judgemental, facilitative therapeutic relationship. She regularly updates her skills through continuing professional development and can incorporate several creative ways of working when that suits a client’s needs. Heather welcomes questions about her approach and is open to discussing how she can support individual therapy goals.

Person-centred Practice and Evidence-based Support Online

Heather primarily works from a person-centred framework, which focuses on listening, empathy and helping the client access their own strengths and insights. This approach supports people facing a wide range of concerns, including relationship difficulties, low self-esteem and life transitions, by creating a collaborative space for reflection and growth.

Alongside person-centred work, Heather draws on evidence-based techniques tailored to specific needs such as anxiety, obsessive-compulsive patterns and bereavement. These techniques involve practical strategies and structured ways of exploring thoughts and behaviours to reduce distress and improve day-to-day functioning while remaining adaptable to each person's preferences.

Finding the right therapeutic approach is a collaborative process. Heather will work with each client to identify goals, discuss different ways of working, and adjust methods to suit individual needs and preferences, helping clients feel confident in the path they choose.

Online therapy with Heather is offered via video calls, phone sessions, live chat or text-based messaging, providing flexibility for different schedules and communication styles. Working remotely makes it easier to access regular support from registered professionals and therapists without the need to travel, so clients can focus on progress in a way that fits their life.