Francesca Browning, BACP

Francesca Browning is a BACP-qualified counsellor who works in a person-centred way, offering a warm and supportive space where people can explore what matters most to them. She focuses on listening without judgement and creating an environment that helps clients feel understood and less alone. Francesca explains her BACP credential as membership of the British Association for Counselling and Psychotherapy, a recognised professional body for counsellors in the United Kingdom.

Her background includes work within the NHS providing physical and emotional rehabilitation for people who have experienced stroke and other neurological impairments. She has counselling experience supporting those coping with bereavement and people affected by life-limiting illness such as cancer, and she currently works with BUPA counselling, Macmillan, and oncology clients. Alongside this specialist work, Francesca supports a range of common concerns including stress, depression, anxiety, relationship difficulties, and self-esteem issues.

Francesca understands that major life events can become overwhelming and lead to intense emotions. While it may not always be possible to change a situation, she offers a non-judgemental, empathic, and relaxed space to help clients untangle feelings, regain a sense of control, and make decisions. She recognises that beginning therapy can feel daunting and aims to put people at ease and reduce feelings of isolation as they take that step.

Person-centred and Solution-focused Support Online

Francesca uses client-centred therapy, which places the person at the heart of the work and emphasises empathy, acceptance, and attentive listening. This approach helps people feeling overwhelmed by loss, illness, or major life changes to feel heard and to explore emotions at their own pace.

She also draws on solution-focused therapy, a brief, goal-oriented approach that identifies strengths and practical steps toward change. Solution-focused work can be useful for addressing stress, relationship challenges, and specific problems where clients want to build clear, achievable strategies.

Finding the right approach is part of the therapeutic process and Francesca works collaboratively with each person to determine what best fits their needs, goals, and preferences. Together they explore which methods feel most helpful and adapt the pace and focus as therapy progresses.

Online therapy here is offered through video calls, phone sessions, live chat, or text-based messaging, providing flexibility to fit therapy around work, family, and medical commitments. These options make it easier to access regular support from a registered professional without travelling, and they allow sessions to be scheduled in ways that suit individual routines and energy levels.