Florbela Santos, BACP

Florbela Santos is licensed in the United Kingdom and brings 13 years of professional experience supporting people through difficult life challenges. She focuses on helping clients manage stress and anxiety, navigate relationship concerns, address family conflicts that do not involve couples therapy, and work through the aftermath of trauma and abuse. She approaches each person with respect, sensitivity, and compassion, creating a space where clients can explore their concerns at their own pace.

Florbela adapts conversations and treatment plans to reflect the specific circumstances and goals of each individual. Her work emphasizes collaboration and practical steps tailored to what a client needs right now, rather than applying a one-size-fits-all model. She recognizes that taking the first step toward therapy often requires courage and offers steady support for that initial decision.

Florbela holds BACP, indicating membership in the British Association for Counselling and Psychotherapy. She is committed to guiding clients through change with empathy and clear, personalised care, and she values building a working relationship that helps people move toward greater wellbeing.

Therapeutic Approaches and Online Support

Florbela commonly draws on client-centered and mindfulness approaches alongside somatic-informed work to support clients in an online setting. Client-Centered Therapy focuses on building a respectful, nonjudgmental relationship where the therapist listens deeply and follows the client’s lead - this approach helps people clarify their values, gain insight, and make choices that fit their lives. Mindfulness Therapy teaches practical ways to notice thoughts, emotions, and bodily sensations with gentleness, which can reduce reactivity and support coping with anxiety, stress, and depression. Somatic Therapy pays attention to bodily experiences and how tension or trauma is held in the body, offering techniques that can help people reconnect with physical sensations and release stress.

Choosing the right mix of approaches is part of the therapeutic process. Florbela works collaboratively with each client to identify which methods match their needs, goals, and preferences, and she adjusts the plan as progress unfolds. This team-based approach helps clients feel involved and respected in decisions about their care.

Online therapy with Florbela is offered via video calls, phone sessions, live chat, or text-based messaging, providing flexibility for different schedules and comfort levels. These options make it easier to fit therapy into busy lives, allow access from different locations, and support continuity of care even when in-person meetings are not possible.