Charlotte McKenna, BACP

Charlotte McKenna provides a compassionate, non-judgmental space where individuals can explore their thoughts, feelings, and life challenges at a pace that feels right for them. She places emphasis on each person's unique experience and strengths, working to help them find greater clarity, healing, and opportunities for growth. As a BACP-registered counsellor (registered with the British Association for Counselling and Psychotherapy), she practices in a person-centred way that keeps the client at the heart of the process and recognises the client as the expert in their own life.

Charlotte has experience supporting adults with a variety of concerns, including anxiety, grief, low self-esteem, relationship difficulties, and general feelings of being stuck. She accompanies clients with empathy and respect, focusing on their individual needs, values, and goals while offering steady support through life’s transitions. Her aim is to build a therapeutic relationship based on trust and mutual regard, where people feel heard, understood, and able to take steps toward the changes they want to make.

Client-Centered and Trauma-Informed Online Support

Charlotte blends client-centred therapy with trauma-focused approaches to offer practical, compassionate online support tailored to each person’s needs. Client-centred therapy emphasises empathy, active listening, and collaboration; it helps people explore values, build self-understanding, and address issues such as low self-esteem, relationship difficulties, and feeling stuck by placing the client’s perspective at the centre of the work.

Trauma-focused therapy concentrates on understanding and processing painful or overwhelming experiences. It supports people who have experienced trauma or abuse to make sense of their memories and reactions and to develop coping strategies for managing ongoing distress.

Choosing the right approach is part of the therapeutic journey, and Charlotte works collaboratively with each person to identify what feels most helpful based on their goals, preferences, and circumstances. She adapts methods over time so the work remains relevant and effective.

Online sessions are offered by video call, phone, live chat, or text-based messaging to make therapy more flexible and accessible. These options allow people to fit support around busy lives, reduce travel time, and choose the way of communicating that feels most comfortable while working with a registered professional.