Caroline Laing, BACP

Caroline Laing is a person-centred counsellor who supports people navigating anxiety, low mood, relationship strain, grief, and life transitions. She works one-to-one and in group settings, drawing on person-centred principles alongside trauma-informed, relational, and cognitive-behavioural techniques to help clients make sense of their feelings and move forward with greater clarity and confidence.

Caroline often works with people experiencing stress, burnout, difficult life changes, loss, or challenges in their relationships. Her approach emphasises empathy, listening, and collaboration, creating a supportive space where clients can explore what matters to them and identify practical steps toward change.

Her formal training includes a Level 5 Diploma in Therapeutic Counselling, specialist training with Place2Be on working with children and young people aged 11-16, and training with Mind on working with adults. She has completed a range of continuing professional development courses covering safeguarding for children and adults, wild therapy, relational trauma, working with suicide and self-harm, terminal ambivalence, and taking therapy outdoors. Caroline has also facilitated group change programmes and provided clinical supervision to group work facilitators.

Caroline is a registered member of the BACP - the British Association for Counselling and Psychotherapy - and holds professional insurance. She listens with care and aims to help people reconnect with a life that reflects their values and goals, and she invites anyone who feels this may be a fit to explore therapy with her.

Therapeutic approaches Caroline uses for online care

Caroline draws on Client-Centred Therapy, Motivational Interviewing, and Solution-Focused Therapy to support people working through a range of concerns. Client-Centred Therapy emphasises creating a warm, non-judgemental space where the client is invited to lead the conversation so they can explore values, feelings, and personal goals - this approach is helpful for issues like low self-esteem, grief, and relationship distress.

Motivational Interviewing focuses on helping people find their own reasons for change and build confidence to take small steps forward; it can be particularly useful for situations involving ambivalence, motivation, or behaviour change. Solution-Focused Therapy is short-term and goal-oriented, encouraging clients to identify practical strategies and small actions that move them toward the life they want.

Choosing the right approach is a collaborative process. Caroline will work with each person to understand their needs, preferences, and goals and tailor sessions accordingly, adjusting methods as progress is made.

Online therapy offers practical flexibility - sessions by video call or phone enable live conversation, while live chat and text-based messaging provide options for those who prefer writing or need shorter, more frequent check-ins. These options make it easier to fit therapy around work, family, or mobility needs, and allow registered professionals like Caroline to offer consistent support across different circumstances.