Carmen Matthews , BACP

Carmen Matthews is a UK-based therapist with three years of professional experience supporting people through stress, anxiety, relationship and family difficulties, trauma and abuse, grief, and challenges around self-esteem and life changes. She works with clients facing a wide range of concerns including career pressures, coping with loss, and patterns rooted in attachment or family of origin issues. Carmen approaches each person with the assumption that they are the expert in their own life and that existing strengths can be drawn on to navigate difficult times.

She uses a collaborative, respectful style to help clients explore how past experiences and current patterns connect, while also developing practical strategies to manage symptoms and improve day-to-day functioning. Entering therapy can feel daunting, and Carmen aims to build trust gradually so that therapy becomes a space for self-care and growth. She encourages clients to set goals at a pace that feels manageable and meaningful.

Carmen holds BACP accreditation, which indicates membership in the British Association for Counselling and Psychotherapy and a commitment to professional standards in the UK. She offers support to adults seeking help with relationship struggles, trauma-related concerns, and life transitions, and she looks forward to accompanying people as they work toward greater resilience and clarity.

Therapeutic Approaches and Online Support

Carmen Matthews draws on client-centered therapy and cognitive behavioral therapy to guide her online work. Client-centered therapy emphasizes empathy, active listening, and supporting the client as the author of their own story - it helps people who need a safe space to explore feelings, values, and decisions. Cognitive behavioral therapy (CBT) focuses on identifying and changing patterns of thought and behaviour that contribute to anxiety, low mood, or unhelpful coping - it is practical and often helpful for stress, anxiety, and depression.

Finding the right approach is part of the therapeutic process, and Carmen works collaboratively with each person to determine which methods match their needs, goals, and preferences. Sessions can include exploration of past experiences where relevant, together with practical tools and steps tailored to the client’s situation.

Online therapy with Carmen is offered via video calls, phone sessions, live chat, or text-based messaging, giving flexibility to fit therapy into daily life. These options make it easier to access regular support from a registered professional without needing to travel, and they allow clients to choose the format that feels most comfortable for discussing sensitive topics.