Benjamin Raffles, NCPS

Benjamin Raffles is a registered counsellor with the NCPS credential and eight years of professional practice. He qualified as a counsellor eight years ago and established a private practice in Somerset, United Kingdom, following earlier work managing an independent counselling practice and creating a low-cost counselling service to widen access to care.

His approach is integrative, blending complementary methods so the therapy can be tailored to each person. He draws on Person-Centred, Gestalt and Transactional Analysis influences, together with existential ideas, to create a flexible framework that fits the needs of the individual. In practice this means sessions focus on the person in front of him, their experience and their priorities, while introducing new perspectives and ways of exploring difficult issues.

Benjamin works with a broad range of concerns including stress, anxiety, relationship difficulties, self-esteem, depression and coping with life changes. He also offers focused support around abandonment, caregiver stress, communication problems, control issues, guilt and shame, isolation, life purpose and panic or phobic difficulties. He approaches the work with compassion, empathy and respect, viewing the client as the expert in their own life while acting as a supportive collaborator. The process can be empowering and sometimes challenging, and he aims to help clients make meaningful change at their own pace.

Integrative Methods for Online Support

Benjamin Raffles uses integrative, evidence-informed approaches that translate well to online work. Person-Centred therapy focuses on the client’s own experience and strengths - it aims to build self-understanding and self-worth, and can be helpful for depression, low self-esteem and adjusting to life changes.

Gestalt-influenced work emphasizes present-moment awareness and how patterns show up in relationships and daily life, which can help with communication problems, control issues and relational difficulties. Transactional Analysis offers practical ways to explore interpersonal roles and recurring interaction patterns, supporting people who want clearer boundaries and healthier relationships.

Choosing the right approach is part of the therapeutic process and Benjamin will work collaboratively to find what fits best for each client based on their needs, goals and preferences. He adapts methods as therapy progresses, involving the client in decisions about direction and focus.

Online therapy through video, phone, live chat or text-based messaging offers flexibility for scheduling and makes it easier to receive consistent support from wherever the client is located. These options allow registered professionals to maintain continuity of care, accommodate different communication preferences and help people access therapy in ways that suit their daily life.