Wendy Herriott, BACP

Wendy Herriott is a compassionate counsellor who specialises in supporting adults through grief, stress, anxiety, relationship difficulties, depression and life changes. She offers a calm, inclusive space delivered primarily through online and telephone counselling, designed to let people explore what they are experiencing from the comfort of home.

Wendy trained at Waverley Abbey College and holds a Diploma of Higher Education in Counselling awarded by Middlesex University. She has also completed a Certificate in Online and Telephone Counselling and holds the BACP credential, which indicates membership of the professional body for counsellors and psychotherapists in the United Kingdom.

Working as an integrative counsellor, Wendy draws on different ways of working to reflect what matters most to each person. Some sessions look at past experience, while others explore how thoughts, emotions, behaviours and the body are connected, with a focus on the issues the client wishes to address. Her practice is guided by a welcoming, supportive and inclusive approach.

Wendy named her practice Saam Counselling Services - saam means together in Africaans - because she believes effective counselling is a collaborative process. She has experience supporting people with bereavement and loss, and now works primarily with adults who are mourning a loss, helping them share their stories and begin to process the impact of grief. Wendy also volunteers with Stafford and District Bereavement and Loss Support Service. She aims to give people the opportunity to pause, reflect and consider their needs while being accompanied through difficult transitions.

Client-Centered and Integrative Support Offered Online

Wendy works from a client-centered perspective that places the person and their experience at the heart of the work. This approach focuses on empathy, active listening and supporting individuals to find their own answers, and is well suited to people seeking validation, emotional processing and clearer self-understanding.

Alongside client-centered practice, Wendy uses an integrative approach that combines elements from different therapeutic models to meet each person’s needs. This can include exploring past experiences and recognising how thoughts, feelings, behaviours and physical responses are connected, which helps when addressing anxiety, depression, relationship strain and coping with change.

Finding the right approach is part of the therapeutic process and Wendy works collaboratively with clients and registered professionals to identify what fits best based on each person’s goals and preferences. She adapts methods as therapy progresses so the work remains relevant and practical.

Online therapy through video calls, phone sessions, live chat or text-based messaging offers flexibility and accessibility, allowing people to engage from home or other convenient locations. These options make it easier to balance therapy with life commitments, support consistent appointments despite travel or mobility limits, and provide multiple ways to communicate depending on comfort and need.