Penny Osborne, HCPC, NCPS

Penny Osborne is a UK-credentialed psychotherapist with 12 years of direct clinical experience and a total of 18 years working across health and social care to support children, young people and adults.

She is registered with HCPC and NCPS - HCPC refers to the Health and Care Professions Council, the UK regulator for health and care professionals, and NCPS denotes membership of a professional counselling and psychotherapy body. Penny is also a doctoral candidate and has just finished her PhD thesis, reflecting an ongoing commitment to professional development and research-informed practice.

Penny works with people facing stress and anxiety, those coping with addictions, and individuals affected by trauma and abuse. She also supports clients who want to build motivation, self-esteem and confidence. Her approach treats each person as the expert in their own life and focuses on identifying strengths and resources that can be mobilised to overcome current challenges.

Penny frames the decision to seek help as a courageous first step toward a more fulfilling life and aims to provide support and empowerment throughout the therapeutic journey. Her background in health and social care informs a practical, compassionate style that is attentive to the varied needs of the people she works with.

Evidence-Based Techniques for Online Support

Online sessions with Penny draw on evidence-based therapeutic techniques tailored to the concerns each person brings. Cognitive-based techniques help people identify and change unhelpful patterns of thinking and behaviour that contribute to stress, anxiety and low self-esteem, offering practical strategies to manage symptoms and build coping skills.

Trauma-informed methods focus on safely processing difficult experiences and reducing their ongoing impact, with attention to pacing and stabilisation so clients feel ready to explore painful memories. Motivational and coaching-oriented work supports people dealing with addictions or low motivation by clarifying goals, increasing self-efficacy and developing step-by-step plans for change.

Finding the right approach is part of the therapeutic process. Penny collaborates with clients to determine which methods best fit their needs, goals and preferences, and adjusts techniques as work progresses to ensure a good match.

Online therapy offers practical flexibility - sessions can take place by video call, phone, live chat or text-based messaging - making it easier to fit therapy around work, family and other commitments while maintaining continuity of care with a registered professional.