Jackie Chester, BACP

Jackie Chester is a UK-based BACP registered therapist with 17 years of professional experience supporting people through stress, anxiety, addiction challenges, trauma and abuse, and struggles with motivation, self-esteem and confidence. She focuses on building a trusting, nonjudgmental space where clients can explore difficult thoughts and emotions at their own pace. Jackie draws on a person-centered way of working that places the client's experience at the heart of therapy, encouraging openness and collaboration as the foundation for change.

Clients working with Jackie can expect a compassionate listener who helps them clarify goals, develop coping strategies and rebuild a sense of agency. She values the courage it takes to begin therapy and acknowledges each step forward as meaningful progress. With a calm, empathetic presence she aims to create an environment in which people feel heard, understood and respected for who they are.

As a member of the British Association for Counselling and Psychotherapy (BACP), Jackie follows professional standards for ethical practice and ongoing development. She welcomes those seeking support and offers practical, client-focused guidance to help navigate life’s challenges and build greater resilience.

Client-Centered Approaches and Online Therapy

Jackie primarily works using a client-centered approach that focuses on listening closely to each person's experience and creating a respectful, nonjudgmental space. This approach helps people explore feelings, clarify their priorities and build self-understanding, making it useful for issues such as anxiety, low self-esteem and relationship concerns.

Alongside that, Jackie emphasizes collaborative, person-focused care that adapts to what the client needs in the moment. Rather than following a fixed formula, she works with clients to identify goals and choose practical steps that feel manageable, which supports recovery from addiction, trauma-related issues and life transitions.

Finding the right therapeutic style is part of the process and Jackie treats it as a joint effort. She will help clients try different ways of working and select the approach that best matches their needs, goals and preferences.

Online therapy offers flexibility and accessibility through video calls, phone sessions, live chat and text-based messaging. These options make it easier to fit therapy into busy lives, to continue work while travelling or when in-person appointments are not possible, and to maintain continuity of care with registered professionals and therapists regardless of location.