Helana Pennell, BACP

Helana Pennell is a BACP-credentialed therapist based in the United Kingdom with three years of clinical experience supporting people through stress, anxiety, relationship and family challenges, self-esteem concerns, and life transitions. She also offers focused support around caregiver stress, communication difficulties, forgiveness, guilt and shame, isolation and loneliness, and building self-love. Helana approaches each client with a strengths-based outlook, holding a clear belief that people are the experts of their own stories and already possess resources that can help them move forward.

Her practice is grounded in client-centered principles that prioritise empathy, active listening, and collaboration. She encourages clients to take the courageous first steps toward a more fulfilling life and works to empower them through practical reflection and gentle guidance. As a member of the British Association for Counselling and Psychotherapy (BACP) Helana follows recognised standards for counsellors and psychotherapists. She aims to create a respectful, supportive space where individuals and couples can explore goals, build resilience, and develop effective coping strategies at a pace that feels right for them.

Client-Centered Support Delivered Online

Helana works from a client-centered framework that places the person at the heart of the therapeutic process. This approach emphasises empathic listening, acceptance, and the belief that clients are the experts of their own experiences. It is particularly helpful for people facing stress, anxiety, self-esteem difficulties, relationship and family matters, and life transitions because it creates space to explore feelings and values without pressure.

In practice Helana focuses on building a collaborative relationship where the client’s needs, goals and preferences guide the pace and focus of sessions. She supports clients to identify strengths, try new ways of coping, and reflect on changes they wish to make, working together to determine the best therapeutic fit as the work progresses.

Online therapy with Helana is offered through video calls, phone sessions, live chat, or text-based messaging to give clients flexibility around work, caregiving, and location. These options make it easier to fit therapy into daily life, maintain continuity of care, and access a registered professional from a convenient setting.