Hayley Moran, BACP

Hayley Moran is a counsellor who brings six years of clinical client work together with more than 20 years supporting people in higher education settings. She is a member of the British Association for Counselling and Psychotherapy (BACP), and her background includes roles as a university counsellor working with staff and students, as a school and college counsellor, and within an NHS-linked service offering counselling and cognitive behavioural therapy for adults and young people.

Hayley works for organisations that provide counselling to both adults and young people, and she supports people facing a wide range of concerns. Her practice covers anxiety and stress, depression, relationship and family issues, parenting support, coping with life changes, grief and bereavement, trauma and abuse, addictions, sleep difficulties, anger, low self-esteem, career challenges, bipolar and mood disorders, and difficulties related to neurodiversity and menopause.

Drawing on person-centred, cognitive behavioural and solution-focused approaches, Hayley tailors the therapeutic plan to each individual’s needs. She helps clients explore thoughts and feelings, increase self-awareness, and identify practical ways forward. Taking the first step toward change can take courage, and Hayley aims to provide steady, professional support as people work toward greater balance and clarity in their lives.

Approaches used online and how they help

Hayley draws on client-centred work which focuses on creating an accepting, non-judgemental space so people can explore their feelings and build self-awareness. This approach is useful for issues such as low self-esteem, life transitions, and relationship concerns.

She also uses cognitive behavioural therapy (CBT) to help people identify and change unhelpful thinking and behaviour patterns. CBT is often applied for anxiety, depression, stress management, sleep difficulties, and mood-related problems.

Finding the right approach is part of the therapeutic process. Hayley works collaboratively with each person to decide which methods fit their needs, goals, and preferences, adapting techniques as therapy progresses to ensure the best possible match.

Online sessions offer practical flexibility - people can meet by video call, speak by phone, use live chat, or send messages through text-based options. These formats make it easier to schedule appointments around work, family, or school commitments and can help sustain continuity of care when in-person meetings are not possible.