Emma Marshall, BACP

Emma Marshall is a warm, empathetic and approachable therapist with 12 years of experience supporting a wide range of people through challenges such as anxiety, depression, loss, trauma and abuse, illness and disability, neurodiversity-related experiences, parenting concerns and work with young people. She focuses on the connections that run through our lives - connections to ourselves and to others - and holds a firm belief in the human capacity to heal when given space and support. Emma sees therapy as a collaborative journey and describes her role as walking alongside clients as they navigate change, repair fragmented parts of themselves, and build a stronger sense of wholeness.

Her practice aims to make the first steps into therapy as gentle and accessible as possible, recognising how daunting that beginning can feel. Emma is a registered professional with the BACP (British Association for Counselling and Psychotherapy), which reflects her commitment to recognised standards in therapeutic practice. She draws on evidence-based therapeutic techniques tailored to each person, meeting people where they are and supporting them to develop coping skills, insight and resilience in the face of life’s difficulties.

Evidence-based approaches and flexible online care

Emma uses evidence-based therapeutic techniques aimed at reducing distress and increasing everyday coping. One strand of her work focuses on practical skills and strategies to manage symptoms of anxiety and depression - helping clients learn tools to reduce overwhelm, improve mood, and function more comfortably in daily life. Another strand attends to painful experiences such as trauma, loss and relationship difficulties, using paced, supportive methods to help people make sense of their experiences and rebuild a sense of safety and connection.

Finding the right approach is part of the therapeutic process. Emma works collaboratively with each person to identify which techniques feel most helpful, adapting the work to fit the client’s goals, needs and preferences so therapy remains relevant and respectful.

Online therapy offers practical flexibility - sessions by video call or phone, plus options for live chat and text-based messaging - which can make it easier to fit support around work, family life, or mobility needs. For many people, these remote formats increase access to consistent, ongoing care from registered professionals and therapists while keeping the focus on meaningful progress.