Donna Peters, BACP

Donna Peters brings a blend of long-standing NHS experience and focused counselling practice to her work in the United Kingdom. She has more than 20 years of professional experience within the NHS and over 4 years of direct counselling practice, during which she has completed in excess of 450 clinical hours supporting people face-to-face, by phone, and online. Her background also includes seven years volunteering at a bereavement charity, where she supported adults and young people through grief and loss.

Donna works with a range of concerns including stress, anxiety, grief, anger, low self-esteem, and depression, and she has additional experience with issues such as divorce and separation, guilt and shame, panic disorder and panic attacks, social anxiety and phobia, and challenges common to young adults. She is trained in person-centred therapy and is a qualified integrative counsellor, drawing on techniques from cognitive behavioural therapy (CBT) and Solution Focused Brief Therapy where these approaches may benefit a client. Donna holds BACP registration - membership of the British Association for Counselling and Psychotherapy, a UK professional body for counsellors - and approaches each person with respect, sensitivity, and compassion. She acknowledges the courage it takes to begin therapy and encourages those taking that step to be proud of their decision.

Person-centred care and practical techniques for online support

Donna often combines person-centred work with more structured methods to meet individual needs. Person-centred therapy focuses on active listening and creating a respectful, empathetic space so a person can explore feelings and build self-understanding - this approach is helpful for grief, low self-esteem, and emotional overwhelm. Cognitive behavioural therapy, or CBT, offers practical tools to identify and gently challenge unhelpful thinking patterns and to develop coping strategies for anxiety, panic, and depression. Solution Focused Brief Therapy is a short-term, goal-oriented method that helps clients clarify priorities and identify small, practical steps toward change, useful for motivation, life transitions, and specific problem-solving.

Choosing the right approach is a collaborative process. Donna works with each person to assess their needs, goals, and preferences and will adapt methods over time so the therapy fits what the client hopes to achieve.

Online therapy through video calls, phone sessions, live chat, or text-based messaging makes it easier to access support from home or elsewhere, offering flexibility for different schedules and comfort levels. Registered professionals can deliver effective, evidence-informed care through these formats, enabling ongoing work on stress, anxiety, grief, and related issues without the need for travel.