Dr. Caroline Norman, BACP

Dr. Caroline Norman is a BACP-registered psychotherapist and counsellor with 12 years of professional experience across public and private settings. She has worked within the NHS as a psychotherapist and addictions counsellor and has served as a clinical lead in workplace counselling, supervising other therapists before establishing a busy private practice. Over nine years of her career have been spent delivering therapy remotely by telephone, video and text chat, making her well practiced in flexible online delivery.

Her training spans academic and clinical qualifications, including a PhD in sociology that examined mental health in education, a postgraduate diploma in cognitive behavioural therapy (CBT), a certificate in counselling supervision and a diploma in integrative counselling and psychotherapy. She blends psychodynamic, person-centred and CBT techniques to tailor treatment to each person, working both short term and long term according to individual needs.

Dr. Norman has particular expertise supporting adults to work through the effects of difficult childhoods, helping them to move forward from long-standing patterns that continue to affect current relationships and wellbeing. She also addresses a wide range of concerns such as stress, anxiety, depression, trauma and abuse, relationship and family difficulties, addictions, grief, parenting and career-related issues. Colleagues describe her as reflective, thoughtful and empathic, and she brings creativity and an open-minded approach to collaborative problem solving.

Therapeutic approaches and online support

Dr. Caroline Norman integrates Attachment-Based Therapy, Client-Centred Therapy and Cognitive Behavioural Therapy (CBT) to address emotional and relational difficulties. Attachment-Based Therapy explores early relationship patterns and how they shape current bonds, helping people work through issues like abandonment, attachment difficulties and family-related struggles. Client-Centred Therapy focuses on creating a supportive, empathetic space where the client’s own goals and insights guide the work, which can be especially helpful for building self-esteem and coping with life changes. CBT offers practical tools to identify and shift unhelpful thinking and behavioural patterns, and is often used for anxiety, depression and stress-related concerns.

Choosing the right approach is part of the therapeutic process. Dr. Norman works collaboratively with each person to assess their needs, goals and preferences, adapting methods over time to find the best fit rather than relying on a single model.

Online therapy via video calls, phone sessions, live chat or text-based messaging allows for flexibility in scheduling and access from different locations. These options make it easier to maintain continuity of care, fit sessions around work or family commitments and engage in therapy in the format that feels most comfortable for the individual.