Paulette Shelley, BACP

Paulette Shelley is a registered BACP therapist and a qualified integrative counsellor based in the United Kingdom who offers online counselling. With three years of professional experience, she blends a client-centered philosophy with practical therapeutic techniques to create an empathic, non-judgmental space where people can explore their feelings and life challenges.

Paulette emphasizes respect, sensitivity, and compassion in her work, inviting clients to examine emotions such as sadness, anger, anxiety, and hopelessness without pressure or judgement. Her client-centered approach focuses on listening and helping individuals find their own insights rather than offering direct advice, while her integrative background allows her to adapt methods to suit each person’s needs.

She supports both short-term and longer-term work, tailoring sessions as circumstances evolve and helping clients identify unhelpful patterns and behaviours that may be holding them back. Paulette works collaboratively to explore the roots of difficulties and to develop pathways toward growth and greater self-understanding.

Areas of focus include relationship difficulties, trauma and abuse, anger management, self-esteem concerns, depression, and related issues such as attachment challenges, addiction, grief, and panic. Paulette holds BACP credentials - the British Association for Counselling and Psychotherapy - indicating membership of a professional body for counsellors in the UK. She welcomes international clients and provides therapy in English via online formats to increase access and flexibility.

Client-Centered and CBT approaches for online therapy

Client-Centered Therapy places the client at the heart of the process, offering a warm, accepting environment where a person’s own experience and perspective guide the work. This approach helps people explore feelings, build self-awareness, and develop confidence in finding their own solutions, which can be particularly helpful for issues like low self-esteem, relationship difficulties, and grief.

Cognitive Behavioral Therapy (CBT) focuses on the links between thoughts, feelings, and behaviours, offering practical strategies to challenge unhelpful thinking patterns and develop coping skills. CBT is often used for anxiety, depression, panic, and compulsive behaviours, and can complement a client-centered way of working when structured support is needed.

Choosing the right approach is part of the therapeutic journey. Paulette works collaboratively with each person to identify goals and to select or adapt methods that fit their needs, preferences, and pace. That collaborative process helps ensure therapy feels relevant and workable for the individual.

Online therapy with Paulette is offered via video calls, phone sessions, live chat, or text-based messaging, providing flexibility for different schedules and comfort levels. These options make it easier to maintain continuity of care, access support from different locations, and choose the format that best suits the client’s day-to-day life.